Terms & Conditions
Website Terms of Use — DW Consulting Experts
Last updated: 20 October 2025
1) About DW Consulting Experts
This website, dwconsultingexperts.net (the Site), is operated by DW Consulting Experts, the trading name of David West, a sole trader established in England.
Email: david@dwconsultingexperts.net
All our consultants hold post-graduate qualifications in HR and/or CIPD Level 7.
2) Our services and insurance
We provide HR and employment law consultancy to organisations only, including representation of employers in Employment Tribunal matters and related advisory/training services. Where a matter requires services reserved to authorised providers under the Legal Services Act 2007, we will collaborate with or refer to a suitable regulated firm.
We maintain professional indemnity insurance with AXA Insurance UK Plc, limit £100,000 each claim, policy period 16 July 2025 to 15 July 2026; evidence available on request.
DW Professional Indemnity Insurance. We also carry legal expenses cover (AXA Business Insurance — Legal Expenses section), which includes employment disputes, contract disputes, data protection appeals, HMRC investigations and VAT disputes, each subject to policy terms, conditions and consents (including the AXA advice line / notification requirements).
3) Acceptance of terms and other policies
By using the Site, you agree to these terms. If you do not agree, please do not use the Site.
The following also apply: our Privacy Notice and Cookie Policy, and any Service Terms agreed with you for paid engagements (the Service Terms prevail for that engagement).
4) Permitted use
You may view, download and print materials from the Site for your own internal business use only. You must not:
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copy, redistribute, sell or create derivative works from Site content;
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use scraping, data-mining or similar tools;
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attempt unauthorised access to the Site, servers or databases; or
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introduce malware or other harmful code.
We may suspend, withdraw or restrict access to all or part of the Site without notice.
5) Information only — no reliance
Site content is general information and may not reflect the latest developments. It is not a substitute for tailored advice. Obtain specific advice before acting or refraining from action based on Site content.
6) Professional engagements
Any consultancy, representation or training we provide is delivered under separate Service Terms (scope, fees, deliverables and limitations of liability). Use of the Site does not create a client relationship.
7) Accounts and user content (if enabled)
Keep your login details confidential; you are responsible for activity on your account. If you upload or post content, you warrant it is lawful and non-infringing and grant us a worldwide, royalty-free licence to host and display it to operate the Site. We may remove content that, in our reasonable opinion, breaches these terms or law.
8) Intellectual property
We (and our licensors) own all intellectual property rights in the Site and its content. All rights reserved. “DW Consulting Experts” and related branding are our trade marks; do not use them without our consent.
9) Third-party links
Links to third-party sites are provided for information only. We do not control and are not responsible for their content or availability.
10) Liability
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot lawfully be limited or excluded.
To the fullest extent permitted by law, we exclude all implied conditions, warranties and representations regarding the Site and its content. For business users, we are not liable for: loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of goodwill or reputation; or any indirect or consequential loss.
11) Indemnity
You agree to indemnify us for all liabilities, costs, damages and expenses arising from your breach of these terms or misuse of the Site.
12) Security
We do not guarantee the Site is secure or free from bugs or viruses. Use appropriate protective measures.
13) Linking to our Site
You may link to our home page in a fair and lawful manner that does not suggest association, approval or endorsement where none exists. We may withdraw linking permission without notice.
14) Changes
We may update the Site and these terms periodically. Continued use of the Site constitutes acceptance of any changes.
15) Governing law and jurisdiction
These terms (and any non-contractual obligations) are governed by English law. The courts of England and Wales have exclusive jurisdiction.
Acceptable Use
Do not use the Site to: break the law; post or transmit defamatory, discriminatory, obscene, hateful or otherwise unlawful content; infringe IP rights; mislead or deceive; send unsolicited marketing; transmit harmful code; or interfere with the Site’s operation. We may suspend access and notify relevant authorities for suspected breaches.
Privacy Notice — DW Consulting Experts
Last updated: 21 October 2025
1. Who we are (Controller)
DW Consulting Experts is the trading name of David West, a sole trader established in England (the Controller).
Email: david@dwconsultingexperts.net
ICO registration: ZC018785 (effective 20 October 2025 to 19 October 2026; renewed thereafter).
We provide HR and employment-law consultancy to organisations (business-to-business).
2. Scope
This notice covers personal data processed via this website (Site) and in connection with web-originating enquiries. Separate client Service Terms (and, where applicable, a Data Processing Addendum) govern engagement-specific processing.
3. Personal data we collect
Contact/enquiry data: name, work email, job title, organisation, telephone, message content.
Technical data: IP address, device/browser type, pages viewed, timestamps, error logs; and, if you consent, analytics events.
4. Purposes and lawful bases
We process personal data only where a lawful basis applies under the UK GDPR and Data Protection Act 2018.
Purpose
Responding to enquiries; providing proposals
Contacting you, scoping services
Contract or steps prior to contract (Art 6(1)(b))
Operating and securing the Site
Availability, security logs, diagnostics
Legitimate interests in running a secure, reliable Site (Art 6(1)(f))
B2B relationship management/updates
Legitimate interests (Art 6(1)(f)); compliance with PECR for corporate subscribers
Legal/compliance and record-keeping
Tax/audit, insurance, complaints handling
Legal obligation (Art 6(1)(c)) and/or Legitimate interests (Art 6(1)(f))
We do not use website-collected personal data for automated decision-making producing legal or similarly significant effects.
5. Where we obtain data
Directly from you (web forms, email, telephone) and automatically from your browser/device when you access the Site.
6. Sharing your data
We share personal data only as necessary with:
Service providers (hosting, security, email, document management, analytics) under contract.
Professional advisers and insurers where reasonably required (e.g., to manage a claim or complaint).
Regulators or law enforcement where required by law.
We do not sell your personal data.
7. International transfers
If personal data is hosted/processed outside the UK (e.g., EEA or other territories), we will ensure appropriate safeguards, such as an adequacy decision, the UK International Data Transfer Agreement (IDTA), or the UK Addendum to the EU Standard Contractual Clauses. Copies of relevant safeguards are available on request.
8. Data retention
We apply a necessity-based retention approach:
Enquiries/prospects: up to 24 months from last meaningful contact.
Client-matter records originating from the Site: typically 6 years from end of engagement (subject to legal hold/insurance requirements).
Finance records: 7 years for tax/audit.
Security/operational logs: typically 12 months (longer if needed for investigations).
Secure deletion or anonymisation follows expiry.
9. Your rights
You have the rights to access, rectification, erasure, restriction, objection, and data portability (where applicable). Where processing relies on consent, you may withdraw it at any time.
To exercise your rights, email david@dwconsultingexperts.net
. We may need to verify identity and scope.
Complaints: You can complain to the Information Commissioner’s Office (ICO) at any time. We encourage you to contact us first so we can resolve concerns.
ICO: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; helpline 0303 123 1113; ico.org.uk.
10. Security
We implement appropriate technical and organisational measures, including access controls, encryption in transit, patching, least-privilege administration, and supplier security obligations. Incident response procedures are in place, and we maintain professional indemnity insurance and legal cover appropriate to our business model.
11. Cookies and analytics
We use strictly necessary cookies to run the Site. We may use analytics cookies to improve performance with your consent (managed through our Cookie Banner/Policy). You can change preferences at any time and block cookies in your browser (which may affect functionality). See our Cookie Policy for details.
12. Controller vs processor roles
For most work we act as an independent controller. In some projects we act as a processor for an employer client and will follow their documented instructions under a written DPA. Where we are a processor, this notice applies to our Site-level processing; the client’s privacy notice and DPA govern the engagement.
13. Third-party links
External sites have their own privacy notices. We are not responsible for their content or practices.
14. Changes to this notice
We may update this notice periodically. The “Last updated” date will change. Material changes will be signposted on the Site.
15. Contact
Email: david@dwconsultingexperts.net
ICO registration reference: ZC018785